ISO 9001:2015 - Quality Management System

ISO 9001:2015 

ISO 9001:2015 is an internationally recognized standard for enterprise quality management. It is used as a standard to demonstrate the ability to systematically deliver products and services that meet customer and regulatory requirements and is the most popular standard in the ISO 9000 series.

Who can be ISO Certified

The quality standard can be applied by any business in order to improve the way it operates, regardless of its size or the sector in which it operates.


The main advantages resulting from the acquisition of the ISO 9001:2015 certification are the following:

  • Increase productivity and efficiency through the improvement of internal processes and procedures.
  • Development of partnerships with partners who wish to collaborate with companies holding the ISO 9001:2015 certificate.
  • Improving the quality and reliability of services or products produced.
  • Strengthening the corporate image.
  • Strengthening the competitiveness of the business.
  • Greater customer satisfaction.
  • Possibility to participate in public tenders.


The “Quality Management System” certification includes ten modules, of which the first three are introductory and the remaining seven are the following:

Plan – Context of the organization (4), Leadership (5), Planning (6)

Do – Support (7), Operation (8)

Check – Performance Evaluation (9)

Act – Improvement (10)

ISO 9001:2015 – Stages

Our Business Consultants for the successful acquisition of ISO certification follow the Plan – Do – Check – Act (PDCA) method, through which they also manage the internal processes of your business for their continuous improvement. The stages of developing the necessary systems and obtaining the quality certificate, as implemented by our company, are the following:


  1. Analysis of the existing situation
  2. Definition of quality policy
  3. Setting goals and objectives
  4. Process design
  5. Organizational chart design and assignment of responsibilities
  6. Personnel training
  7. Trial implementation
  8. Implementation initiation and certification process by an independent body

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